Product Updates

The integrations directory at omnidim.io/integrations got a full redesign. You can now search and filter across every supported integration, and each integration has its own detail page with setup steps, key benefits, common use cases, and video walkthroughs where available.

What's new:

• Detail page per integration. HubSpot, Salesforce, Twilio, Cal.com, Google Calendar, RingCentral, Vonage, Exotel, Zapier, Make, n8n, Slack, WhatsApp, Custom API, Webhook, and Web Search. Each page includes setup guides linked to docs.omnidim.io.
• Search and filter. Pill-style category filters plus a full-text search overlay for finding integrations by name or capability.
• Video walkthroughs. YouTube tutorial grids embedded on the detail pages (where applicable)
• Category structure. Calendar & CRM, Automation, Telephony, Messaging, Custom & Tools.

The complete OpenAPI 3.1 specification for the OmniDimension REST API is now downloadable as a single file at docs.omnidim.io/openapi.yaml.

What you can do with it:

• Import into Postman, Insomnia, or Stoplight for an interactive API workspace.
• Generate type-safe client SDKs in any language using openapi-generator or similar tools.
• Feed it to AI agents (Claude, ChatGPT, Perplexity) to let them call OmniDimension endpoints natively.
• Validate request and response shapes during development.

The spec stays in sync with the public REST API documented at docs.omnidim.io/docs/api-reference. All 49 endpoints are covered with full request, response, and schema definitions.

Bulk-call campaigns can now rotate across a pool of phone numbers instead of pinning to a single sender. Configure the pool once on the campaign, set a health threshold per number, and the dispatcher picks the healthiest number for each call.

What you get:

• Number pool per campaign. Add any active numbers in your org. The campaign auto-assigns from the pool at call time.
• Carrier health threshold. When a number's health score drops below the configured floor (rejection rates, busy patterns, carrier flags), the dispatcher routes new calls to other healthy numbers.
• Low-health alerts. Email notifications when a number falls below threshold so your team can investigate or pause.
• Automatic deactivation handling. If a number gets deactivated mid-campaign, the campaign rebalances to the remaining pool without manual intervention.

Available on every bulk-call campaign starting today. Open any campaign and configure the number pool from the campaign settings.

✨ What’s New: Navigation & AI Chat

• Command + K Search: A universal search bar that lets you jump to Bulk Calls, Phone Numbers, or Docs instantly.
• Assistant Search: Find any pre-built assistant without scrolling using the universal search.
• AI Chat: A chat interface designed to teach you how to build elite agents using platform-standard best practices.

Voice agents are only valuable when they can take real calls.

With OmniDimension Telephony, you can now purchase and use US (+1), and Indian (+91) phone numbers directly in OmniDimension [<2min], and, connect each number to a specific agent.

What you can do:

• Purchase numbers and concurrency (channels)

• Attach numbers to agents inside your dashboard

• Manage expiry and renewals without surprises

Buy phone numbers here:  https://omnidim.io/phone-numbers

We rolled out the Sonic-3.5 voice model across all bots. The upgrade brings sharper intonation on emphasized words, lower time-to-first-byte for new utterances, and more natural pacing on longer responses.

No action needed. Existing bots pick up the new model automatically. Voice names, IDs, and the cloning pipeline are unchanged.

 Feature Details

• Notification tone
  
  
• Phone number banner

Feature Details

• Numbers shop documentation
  
  
• Number purchase banner
  
  
• Agent Management APIs for IVR
  
  
• Improved Asterisk templates in Omnidimension
  
  
• Responsive UI fixes (tabs)

 Feature Details

• UI fixes on Phone Numbers page
  
  
• Bug fixes for number purchase and release flows

Feature Details

• Phone number purchase