# Collections

> Automate payment reminders and debt collection calls with compliant outreach.

Landing page: https://omnidim.io/solutions/use-cases/collections

Typical pattern:
- Outbound campaign launched against a list of overdue accounts.
- The agent identifies the account holder (with compliance-aware verification), states the amount owed, offers payment options, and either takes a commitment or routes to a human.
- Promise-to-pay outcomes get logged back to the system of record.
- Compliance: respect call-time windows and opt-out requests.

Common integrations:
- Salesforce or custom CRM for account data.
- Webhook for posting outcomes back to your collections system.
- Twilio, RingCentral, Vonage, or Exotel for the outbound carrier.

Note: written compliance attestation (TCPA, FDCPA, etc.) is not currently published. If a specific certification is required, contact sales: https://omnidim.io/contact-us.

## How OmniDimension fits

- No-code dashboard plus a REST API. Build the agent without code; run it programmatically when you scale.
- Bulk outbound from CSV or via a real-time dynamic queue.
- Native CRM integrations (HubSpot, Salesforce) with one-click OAuth for post-call sync.
- Knowledge base attachment per agent for grounding in your own documents.
- 90+ languages, 1000+ voices, sub-200ms latency.

## Next steps

- Browse all use cases: https://omnidim.io/solutions/use-cases/collections
- Browse all integrations: https://omnidim.io/integrations
- Try it free: https://omnidim.io/signup
- Book a demo: https://omnidim.io/book-a-demo