{"source":"https://omnidim.io/integrations","count":16,"note":"Native integrations listed here. Universal fallbacks also exist: Custom API connects to any REST endpoint, Webhook posts payloads to any HTTPS URL, and Zapier / Make / n8n bridge to 6,000+ apps without code. If a service is not in this list, it can almost always be integrated via one of those.","integrations":[{"slug":"cal-com","name":"Cal.com","category":"calendar-crm","shortDescription":"Schedule meetings on your Cal.com calendar from a voice conversation.","longDescription":"Cal.com integration lets your agent access your calendar and schedule meetings on your behalf, creating a seamless scheduling experience for callers. Configure the integration once and attach it to any agent.","keyBenefits":["Automated meeting scheduling","Calendar availability checking","Streamlined appointment booking process"],"useCases":["Sales agents booking discovery calls during inbound conversations","Service businesses taking phone bookings 24/7","Customer success teams handing off to a scheduled call"],"docsUrl":"https://docs.omnidim.io/docs/integrations/cal-com","pageUrl":"https://omnidim.io/integrations/cal-com"},{"slug":"google-calendar","name":"Google Calendar","category":"calendar-crm","shortDescription":"Read availability and write bookings to Google Calendar.","longDescription":"The Google Calendar integration lets your agent schedule and manage meetings automatically. Customize meeting names, duration, and working hours, and the agent will avoid conflicts and respect your availability rules.","keyBenefits":["Automated appointment scheduling","Real-time calendar availability sync","Avoid scheduling conflicts","Customize meeting names, duration, and working hours"],"useCases":["Appointment-setting agents booking into a rep's calendar","Reminder agents pulling tomorrow's bookings for confirmation calls","Outbound campaigns reaching out about new availability"],"docsUrl":"https://docs.omnidim.io/docs/integrations/google-calendar","pageUrl":"https://omnidim.io/integrations/google-calendar"},{"slug":"hubspot","name":"HubSpot","category":"calendar-crm","shortDescription":"Automatically sync post-call data into HubSpot. Contacts, deals, tickets.","longDescription":"The HubSpot integration enables your agent to sync post-call data into your CRM. It automatically creates and updates contacts, deals, and tickets based on variables extracted from the conversation. Connects via one-click OAuth.","keyBenefits":["One-click OAuth integration","Automatic syncing of leads and deals post-call","Streamlined contact and CRM record creation"],"useCases":["MQL follow-up agents that call new form submissions and log timeline activity","Sales agents that update Deal stage from call outcomes","Customer support agents creating Tickets directly from caller issues"],"docsUrl":"https://docs.omnidim.io/docs/integrations/hubspot","pageUrl":"https://omnidim.io/integrations/hubspot"},{"slug":"salesforce","name":"Salesforce","category":"calendar-crm","shortDescription":"Update Salesforce contacts, leads, and opportunities from call outcomes.","longDescription":"Connect your Salesforce CRM with OmniDimension to automatically update CRM records after a call. Create or update Contacts, Accounts, and Opportunities based on variables extracted from the conversation.","keyBenefits":["Automatically update CRM records after a call","Streamline lead management workflows","Create or update Contacts, Accounts, and Opportunities from extracted variables"],"useCases":["Outbound SDR agents logging every call to the right Lead","Inbound support agents pulling Account history mid-call","Renewal agents updating Opportunity stage from the conversation"],"docsUrl":"https://docs.omnidim.io/docs/integrations/salesforce","pageUrl":"https://omnidim.io/integrations/salesforce"},{"slug":"zapier","name":"Zapier","category":"automation","shortDescription":"Bridge OmniDimension to 6,000+ apps using webhooks or the public API.","longDescription":"There are two ways to integrate OmniDimension with Zapier: send post-call data out via webhooks (the Webhook method), or invoke OmniDimension actions from a Zap (the API method). Use Zapier to reach any app that doesn't have a native integration here.","keyBenefits":["Webhook method: send post-call data out to any Zap","API method: trigger OmniDimension actions from any Zap","Bridge to 6,000+ Zapier-supported apps without code"],"useCases":["Auto-call new leads from form submissions, ad campaigns, or webinar signups","Pipe transcripts and outcomes into your team's spreadsheet or CRM","Multi-step business processes that span OmniDimension and other tools"],"docsUrl":"https://docs.omnidim.io/docs/integrations/zapier-make-n8n","pageUrl":"https://omnidim.io/integrations/zapier"},{"slug":"make","name":"Make","category":"automation","shortDescription":"Wire OmniDimension into Make scenarios with webhooks or the API.","longDescription":"Make (formerly Integromat) connects via the same Webhook and API methods. Send post-call data into a Make scenario, or trigger OmniDimension agents from any Make module.","keyBenefits":["Webhook method: send post-call data out to any Make scenario","API method: trigger OmniDimension actions from any Make module","Visual scenario builder for non-engineers"],"useCases":["Post-call summaries routed to Notion, Airtable, or any Make connector","Form submissions in any app converted to outbound calls","Multi-step processes orchestrated visually"],"docsUrl":"https://docs.omnidim.io/docs/integrations/zapier-make-n8n","pageUrl":"https://omnidim.io/integrations/make"},{"slug":"n8n","name":"n8n","category":"automation","shortDescription":"Connect OmniDimension to self-hostable n8n workflows.","longDescription":"n8n is self-hostable workflow automation. Use the Webhook method to send post-call data into an n8n workflow, or the API method to trigger OmniDimension from any n8n node. Useful when you need automations to stay inside your own infrastructure.","keyBenefits":["Webhook method: send post-call data into n8n workflows","API method: trigger OmniDimension actions from any n8n node","Self-hostable for teams that need data inside their own infrastructure"],"useCases":["Self-hosted post-call routing for regulated industries","Cross-system sync to internal services without a public connector","Event-triggered outbound based on any n8n workflow firing"],"docsUrl":"https://docs.omnidim.io/docs/integrations/zapier-make-n8n","pageUrl":"https://omnidim.io/integrations/n8n"},{"slug":"twilio","name":"Twilio","category":"telephony","shortDescription":"Connect Twilio Elastic SIP trunks to OmniDimension agents.","longDescription":"OmniDimension works with any SIP-compatible carrier, and Twilio is one popular example. Connect Twilio's Elastic SIP Trunking to bring existing phone numbers to your AI agents, authenticating via credential lists (recommended) or IP Access Control Lists.","keyBenefits":["Use existing Twilio phone numbers via SIP without porting","Credential-based or IP ACL authentication","Compatible with Twilio's global carrier footprint"],"useCases":[],"docsUrl":"https://docs.omnidim.io/docs/telephony/sip-twilio","pageUrl":"https://omnidim.io/integrations/twilio"},{"slug":"ringcentral","name":"RingCentral","category":"telephony","shortDescription":"Connect RingCentral SIP trunks with credential authentication.","longDescription":"OmniDimension works with any SIP-compatible carrier, and RingCentral is one popular example. Connect RingCentral's SIP trunking with SIP credential authentication, optional outbound proxy, and IP whitelisting.","keyBenefits":["Use existing RingCentral phone numbers via SIP","Optional outbound proxy support","IP whitelisting available"],"useCases":[],"docsUrl":"https://docs.omnidim.io/docs/telephony/sip-ringcentral","pageUrl":"https://omnidim.io/integrations/ringcentral"},{"slug":"vonage","name":"Vonage","category":"telephony","shortDescription":"Connect Vonage SIP trunks with UserKey and Secret authentication.","longDescription":"OmniDimension works with any SIP-compatible carrier, and Vonage is one popular example. Connect Vonage's SIP trunking with UserKey and Secret authentication and optional IP whitelisting.","keyBenefits":["Use existing Vonage SIP trunks","UserKey and Secret authentication","IP whitelisting available"],"useCases":[],"docsUrl":"https://docs.omnidim.io/docs/telephony/sip-vonage","pageUrl":"https://omnidim.io/integrations/vonage"},{"slug":"exotel","name":"Exotel","category":"telephony","shortDescription":"Import Exotel phone numbers and run AI agents on Exotel call flows.","longDescription":"OmniDimension works with any SIP-compatible carrier, and Exotel is one popular example, especially in India and other emerging markets. Import existing Exotel Exophone numbers, configure a call flow in Exotel App Builder that routes to OmniDimension, then attach the number to your agent.","keyBenefits":["Import existing Exotel Exophone numbers without porting","Call flows configured in Exotel App Builder","Full Exotel API credentials supported (Key, Token, Account SID, App ID)"],"useCases":[],"docsUrl":"https://docs.omnidim.io/docs/telephony/exotel-import","pageUrl":"https://omnidim.io/integrations/exotel"},{"slug":"slack","name":"Slack","category":"messaging","shortDescription":"Send automated alerts and notifications from agents into Slack.","longDescription":"The Slack integration lets your agent send real-time alerts and updates into your Slack workspace. Trigger notifications based on call outcomes, sentiment, or any extracted variable.","keyBenefits":["Send real-time alerts and updates to Slack","Keep your team informed about user activity","Trigger notifications based on agent interactions"],"useCases":[],"docsUrl":"https://docs.omnidim.io/docs/integrations/slack","pageUrl":"https://omnidim.io/integrations/slack"},{"slug":"whatsapp","name":"WhatsApp","category":"messaging","shortDescription":"Run conversational agents on WhatsApp. Phone-linked or WhatsApp Cloud.","longDescription":"Connect your WhatsApp Business account to send and receive messages, automate responses with bots, and manage campaigns. Two modes supported: Phone WhatsApp (QR-code authentication of an existing number) and WhatsApp Cloud (Meta's official Business API).","keyBenefits":["Phone WhatsApp: connect an existing number via QR code","WhatsApp Cloud: official Meta Business API integration","Bot-powered automated responses and campaign management"],"useCases":["Customer support handled in WhatsApp threads","Appointment confirmations and reminders sent via WhatsApp","Lead qualification flows that start in WhatsApp"],"docsUrl":"https://docs.omnidim.io/docs/whatsapp","pageUrl":"https://omnidim.io/integrations/whatsapp"},{"slug":"custom-api","name":"Custom API","category":"custom","shortDescription":"Connect your agent to any external REST API endpoint.","longDescription":"The Custom API integration lets your agent call any external service in real time or post-call. Use it to access your own backend, look up live data during a conversation, or extend the agent's capabilities with custom functionality.","keyBenefits":["Access external data sources in real-time","Connect to your own backend services","Integrate with virtually any REST API endpoint","Extend your agent's capabilities with custom functionality"],"useCases":["Look up customer records from an internal API during the call","Trigger backend workflows immediately after the call ends","Connect to services that don't have a native integration here"],"docsUrl":"https://docs.omnidim.io/docs/integrations/custom-api","pageUrl":"https://omnidim.io/integrations/custom-api"},{"slug":"webhook","name":"Webhook","category":"custom","shortDescription":"Send post-call payloads to any HTTPS endpoint.","longDescription":"Send post-call data (transcript, summary, sentiment, extracted variables, recording URL) to any HTTPS endpoint as soon as the call completes. Configure the destination once and OmniDimension delivers the JSON payload automatically.","keyBenefits":["Full post-call payload: transcript, summary, sentiment, extracted variables","Test the payload in the dashboard before going live","Works with any service that accepts an HTTPS POST"],"useCases":[],"docsUrl":"https://docs.omnidim.io/docs/integrations/zapier-make-n8n","pageUrl":"https://omnidim.io/integrations/webhook"},{"slug":"web-search","name":"Web Search","category":"custom","shortDescription":"Give your agent live web-search capability inside conversations.","longDescription":"Web Search lets your agent retrieve up-to-date information from the internet during a call, so it can answer questions about current events, facts, and data that may not be in its training data or knowledge base. Toggle on per agent; choose OpenAI or DuckDuckGo as the search engine.","keyBenefits":["Access to real-time information","Enhanced agent responses with factual data","Pick between OpenAI and DuckDuckGo as the search engine"],"useCases":[],"docsUrl":"https://docs.omnidim.io/docs/dashboard-guides/web-search-tool","pageUrl":"https://omnidim.io/integrations/web-search"}]}